Solutum de México S de RL de CV with address at Av. Insurgentes Sur 1194, Col. Del Valle, Del. Benito Juárez, CP 03100, Mexico City informs you of its Privacy Policy regarding its handling, use, and protection of personal data collected or that could be collected, as a result of the commercial relationship that may be maintained with its customers, suppliers and/or visitors to this website.

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Data collection

Data is collected through means allowed by Law, such as telephone, employment directories or online public business directories. In addition to the clients or any other interested person, who voluntarily provides the information through the following means:  

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• Request for information via electronic or telephone about our services. 

• Referred contacts provided directly by our customers. 

• Business cards that are exchanged at congresses, conferences and/or different places of interest and promotion for the company.

• Social media

• Recruitment through online platforms

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Information collected may include:

Full name, RFC, CURP, place of birth, date of birth, nationality, age, photograph, education, work history, personal address, tax address, delivery address, home phone, cell phone, institutional phone, personal email, institutional email, autograph signature, address of the business or personal website, title or position held.

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Sensitive Personal Data

Sensitive personal data are those that affect the most intimate sphere of its owner, or whose improper use may give rise to discrimination or a serious risk for it.

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For the purposes set out in this Privacy Policy, sensitive personal data will not be requested.

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Purposes

On the occasion of the commercial relationship that could be sustained with the company or, of the one that already exists with you as a Client or Supplier, personal data may be collected for the following purposes:

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1. Evaluation of products and services

2. Quality assessment

3. Billing and quotes request

4. Identification and contact, either by telephone or any other means

5. Payment for products or services

6. Complaints or recommendations

7. Data update

8. Security

9. For marketing, advertising or commercial prospecting purposes

 

Secondary Purposes

If you do not want your personal data to be processed for the purposes mentioned above, you can communicate it through the following email ( privacy@solutum.com.mx ). An action that will not cease the legal relationship that is sustained or could be sustained with our company. It is important to consider that you will have a period of 5 (five) business days from the moment you have knowledge of this Privacy Policy, to inform us of your disagreement with it. If this refusal is not manifested within the stipulated period, it will be understood that you have given your consent for the processing of your personal data for the aforementioned purposes.

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• I do not consent my personal, patrimonial or financial data to be treated in the terms established in this Privacy Policy.

 

Options and Means to Limit the Use or Disclosure of Personal Data

In case you wish to limit all or part of the personal data provided to our company, you can do so free of charge, using the format referred to in the next immediate point.

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1. You must send an email to the address ( privacy@solutum.com.mx ), with the following subject: "Limitation of Use or Disclosure". In the message, you must include your full name, address, and a phone number where you can be reached. The above in order to send you the respective application form.

2. You must send, along with the duly filled form, a copy of your official identification with a valid photograph. In case of being a proxy for the holder, a copy of the public deed or power of attorney that states the capability to act on behalf of the owner, with the signature of two witnesses, must be presented. (The original of said documents may be required for comparison at the time of submitting the response and making it effective).

3. The Privacy Officer will have 15 (fifteen) business days, since the response to the request has been communicated, to make it effective, and inform the owner about it.

4. If the limitation proceeds, you will be included in the exclusion list of Solutum de México S de RL de CV and your personal data will not be used for the stipulated purposes, unless you request it in writing.

 

Your request must contain at least the following information, using the respective format:

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1. Name, address, means of contacting you (email and telephone number)

2. Documents proving the identity or, where appropriate, the legal representation of the owner

3. Any other element or elements that facilitate the location of your personal data

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For more information, please contact our Privacy Officer directly at email (privacidad@solutum.com.mx).

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In the event that the object of the request is the rectification of any of your personal data, the following will also be required:  

 

1. The modifications that you want to be made, in writing.

2. Include the documentation that supports the required request.

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Cancellation

You may request the total or partial cancellation of the use of your personal data when you consider that they are not being treated in accordance with the provisions of this Privacy Policy.

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In the event that, due to any of the cases listed below, it is not possible to cancel the total or partial treatment of the use of your personal data, the company will notify you as soon as possible:

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• The data refers to the parties of a private, social or administrative contract and its use is necessary for its development or fulfillment.

• They must be treated by legal provision.

• It obstructs judicial or administrative actions related to tax obligations, the investigation and prosecution of crimes, or the updating of administrative sanctions.

• Its use is necessary to protect the legally protected interests of the owner.

• Its use is necessary to carry out an action based on the public interest.

• Its use is necessary to fulfill an obligation legally acquired by the owner.

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Data transfer to be made

You are made aware that your personal data will not be transferred, disclosed, or shared with third parties, except for what is essential to comply with legal obligations.

 

Procedure and means by which changes to the Privacy Policy will be communicated

Any change to the Privacy Policy will be published at the website corresponding to Solutum de México S de RL de CV, www.solutum.com.mx 

 

Information on the use of cookies and web beacons

Cookies are text files that are automatically downloaded and stored on the hard drive of the user's computer when browsing a specific internet page. These allow the internet server to remember some of the data about this user, including preferences for displaying the server, name and password.

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On the other hand, web beacons are images inserted in an internet page or email, which can be used to monitor the behavior of a visitor, as well as store information about the user's IP address, interaction time on such page, and the type of browser used, among others.

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You are hereby informed that Solutum de México S de RL de CV makes use of cookies and web beacons, through its website, to obtain personal information such as the one listed below:

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• Your browser type and operating system

• The websites you visit

• The links you click on

• The IP address

• The website you visited before ours

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These cookies and other technologies can be disabled. To learn how to do this, consult your browser manual or contact your service provider.  

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It will be understood that you are tacitly aware of the treatment and use of your personal data, in terms of this Privacy Policy, in case of not expressing any opposition to it.

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You are reminded that if any disagreement persists, you have the right to go to the National Institute for Access to Information and Data Protection. For more information, you can visit the website: http://inicio.inai.org.mx/  

 

 

 

 

SINCERELY

Solutum de Mexico S de RL de CV

 

 

 

Last update date: August 19th, 2022